{"id":"CVE-2024-28988","published":"2025-09-01T21:18:58Z","modified":"2026-02-26T17:49:55Z","title":"SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability","vendor":"SolarWinds","product":"Web Help Desk","tier":"tail","description":{"text":"SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. \n\n\n\n\n\nWe recommend all Web Help Desk customers apply the patch, which is now available. \n\n\n\n\n\nWe thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.","provenance":"source","from":"CVE.org"},"cvss":{"score":9.8,"severity":"CRITICAL","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","provenance":"source","from":"CVE.org CNA"},"epss":{"score":0.39091,"percentile":0.9859,"provenance":"source"},"cwes":[{"id":"CWE-502","name":"Deserialization of Untrusted Data"}],"references":[{"url":"https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-3","tags":[]},{"url":"https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28988","tags":[]}],"priority":{"score":26.6,"factors":[{"name":"EPSS percentile","points":19.72},{"name":"CVSS severity","points":6.86}]},"vendorSlug":"solarwinds","affectedVersions":[{"vendor":"SolarWinds","product":"Web Help Desk","versions":["12.8.3 HF 2 and previous versions"]}],"euvd":{"id":"EUVD-2024-26050","exploited":false,"provenance":"source"},"lineage":{"familyId":"fam-solarwinds-web-help-desk-cve-2024-28988","children":[{"from":"CVE-2024-28988","to":"CVE-2025-26399","relation":"bypass","confidence":"high","kind":"lineage","evidence":[{"kind":"text","provenance":"source","relation":"bypass","quote":"This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.","from":"NVD","in":"CVE-2025-26399"}]}]}}