{"id":"CVE-2024-57728","published":"2025-01-15T23:15:09Z","modified":"2026-06-17T08:13:58Z","title":"SimpleHelp Path Traversal Vulnerability","vendor":"SimpleHelp ","product":"SimpleHelp","tier":"core","eol":null,"description":{"text":"SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.","provenance":"source","from":"NVD"},"summary":{"text":"SimpleHelp remote support software, up to and including v5.5.7, contains a path traversal flaw in its file-upload handling that lets crafted zip archives write files outside their intended directory. An attacker who holds administrator credentials on the SimpleHelp server can upload such an archive over the network, without user interaction, to write arbitrary files and execute code as the SimpleHelp server user.","provenance":"ai","model":"claude-haiku-5-5","generatedAt":"2026-10-29T13:43:52Z"},"cvss":{"score":7.2,"severity":"HIGH","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","provenance":"source","from":"NVD"},"epss":{"score":0.64468,"percentile":0.99236,"date":"2026-10-31","provenance":"source"},"kev":{"dateAdded":"2026-04-24","dueDate":"2026-05-08","ransomware":true,"requiredAction":"Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.","notes":"https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57728","provenance":"source"},"vulncheckKev":{"dateAdded":"2025-04-17","exploitedFirstSeen":"2025-04-17","ransomware":true,"evidence":[{"url":"https://x.com/MsftSecIntel/status/1912906407239655833","date":"2025-04-17"},{"url":"https://news.sophos.com/en-us/2025/05/27/dragonforce-actors-target-simplehelp-vulnerabilities-to-attack-msp-customers/","date":"2025-05-27"},{"url":"https://socradar.io/dragonforce-exploits-simplehelp-msp-ransomware/","date":"2025-05-28"},{"url":"https://reliaquest.com/blog/ransomware-cyber-extortion-threat-intel-q2-2025/","date":"2025-07-03"},{"url":"https://www.cyfirma.com/research/tracking-ransomware-june-2025/","date":"2025-07-11"},{"url":"https://www.zscaler.com/resources/industry-reports/threatlabz-2025-ransomware-analysis.pdf","date":"2025-07-29"},{"url":"https://www.darktrace.com/blog/2025-cyber-threat-landscape-darktraces-mid-year-review","date":"2025-08-05"},{"url":"https://www.dragos.com/blog/dragos-industrial-ransomware-analysis-q2-2025/","date":"2025-08-14"},{"url":"https://staticfiles.acronis.com/downloads/b0c9bd8858b6ef06146ba1591caabf23","date":"2025-08-20"},{"url":"https://securelist.com/malware-report-q2-2025-pc-iot-statistics/117421/","date":"2025-09-05"}],"evidenceTotal":24,"provenance":"source"},"exploited":true,"otx":null,"cwes":[{"id":"CWE-59","name":"Improper Link Resolution Before File Access"},{"id":"CWE-22","name":"Improper Limitation of a Pathname to a Restricted Directory"}],"references":[{"url":"https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier","tags":["Vendor Advisory"]},{"url":"https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/","tags":["Third Party Advisory"]},{"url":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728","tags":["US Government Resource"]},{"url":"https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/","tags":["Technical Description"]},{"url":"https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce","tags":["Third Party Advisory"]}],"techniques":[{"id":"T1190","name":"Exploit Public-Facing Application","tactics":["initial-access"],"provenance":"ai","basis":"ai-mapping","bases":["ai-mapping"],"basisDetail":"claude-haiku-5-5: Exploited through web-facing admin upload functionality","mappingType":"exploitation_technique","evidence":[{"from":"description","quote":"allows admin users to upload arbitrary files anywhere on the file system","start":53,"end":125}],"model":"claude-haiku-5-5","confidence":"medium","confidenceNote":"AI-mapped from the description (quote-validated, not expert-reviewed)"},{"id":"T1059","name":"Command and Scripting Interpreter","tactics":["execution"],"provenance":"ai","basis":"ai-mapping","bases":["ai-mapping"],"basisDetail":"claude-haiku-5-5: Zip slip enables arbitrary code execution","mappingType":"primary_impact","evidence":[{"from":"description","quote":"can be exploited to execute arbitrary code on the host","start":180,"end":234}],"model":"claude-haiku-5-5","confidence":"medium","confidenceNote":"AI-mapped from the description (quote-validated, not expert-reviewed)"}],"reports":[],"affected":[],"advisories":[],"euvd":{"id":"EUVD-2024-53726","url":"https://euvd.enisa.europa.eu/vulnerability/EUVD-2024-53726","exploited":true,"exploitedSince":"2026-04-24","provenance":"source"},"exploits":[],"exploitSources":{"nuclei":[{"id":"CVE-2024-57728","name":"SimpleHelp <= 5.5.7 - Arbitrary File Upload","severity":"high","path":"http/cves/2024/CVE-2024-57728.yaml","url":"https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-57728.yaml"}],"provenance":"source"},"exploitRefs":[],"flow":[{"stage":"exploitation","techniques":["T1190"],"provenance":"ai"},{"stage":"primary","techniques":["T1059"],"provenance":"ai"}],"timeline":[{"date":"2025-01-15","kind":"published","label":"Published (NVD)","url":"https://nvd.nist.gov/vuln/detail/CVE-2024-57728","provenance":"source"},{"date":"2025-04-17","kind":"exploited-reported","label":"Exploitation first reported (VulnCheck KEV evidence)","url":"https://x.com/MsftSecIntel/status/1912906407239655833","provenance":"source"},{"date":"2026-04-24","kind":"kev","label":"Added to CISA KEV (known ransomware use)","url":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","provenance":"source"},{"date":"2026-04-24","kind":"euvd-exploited","label":"ENISA EUVD: exploited","url":"https://euvd.enisa.europa.eu/vulnerability/EUVD-2024-53726","provenance":"source"}],"speed":{"daysToPublicExploit":null,"firstExploitFrom":null,"daysToKev":464},"priority":{"score":74.9,"factors":[{"name":"In a KEV catalog","points":35.0,"detail":"listed in CISA KEV and VulnCheck KEV"},{"name":"Recent KEV listing","points":0.0,"detail":"added 563 days ago"},{"name":"Known ransomware use","points":10.0,"detail":"CISA KEV and VulnCheck KEV: Known"},{"name":"EPSS percentile","points":19.85,"detail":"percentile 0.9924"},{"name":"Named in threat reports","points":0.0,"detail":"0 reports"},{"name":"Public exploit code","points":5.0,"detail":"1 nuclei template"},{"name":"Mentioned in OTX pulses","points":0.0,"detail":"0 pulses"},{"name":"CVSS severity","points":5.04,"detail":"base score 7.2"},{"name":"End-of-life product","points":0.0,"detail":"supported or unknown"}]}}